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Bhattacharya, C. B. Swain, Scott D. Welker, Grant Petruzzellis, Luca Sen, Sankar Di Iorio, Vinicio Du, Shuili Wang, Wenling Mena, Jeannette A. Smith, N. Craig Yotov, Voto, V. Dimitrova, Boryana V. Beatty, Sharon E. Gremler, Dwayne D. Sirianni, Nancy J. Zablah, Alex R. Reavey, Brooke Kull, Alexander J. Martin, Kelly D. Vadakkepatt, Gautham Grazzini, Laura Dalli, Daniele Testa, Francesco Iraldo, Fabio Iovino, Roberta Guha, Mithila Godfrey, Zoë Acuti, Diletta Cammarota, Antonella Mazzoli, Valentina Lee, Jeonggyu Aggarwal, Anubhav Rafieian, Hoori Wagner, Tillmann Troebs, Cord-Christian Howley, Michael J. All co-authors employees job customer social csr identification performance corporate responsibility orientation company frontline customers identify organization extent konsumentenverhalten effects beziehungsmarketing external based self rated looking perceive support employee important organizational arbeitspsychologie story internal relationships stakeholder market basket beloved study markenführung markenimage arbeitsverhalten kundenservice gastgewerbe mitarbeiterbindung brand identity service role unlikely grassroots movement saved business museum involving global finds perceptions contribute objective supervisor activating processes supported salient relevant internally management externally called enhanced feel versus non concept directly drives while contributes arthur demoulas kundenintegration markenartikel marketingmanagement arbeitsleistung einzelhandel want tell memoriam daniel korschun curious circular economy influences information search product lifecycle peer activism evidence user chatter twitter stop heard consumer responses music marketing contexts standing politics consequences brands use tipping monitor power embarrassment
Composed terms corporate social responsibility social responsibility corporate social employees identify consumer behaviour relationship marketing frontline employees job performance identify organization extent perceive employee customer customer identification social web organizational psychology internal external responsibility customer orientation job performance frontline market basket brand management brand image work behaviour customer service hospitality industry employee retention customer orientation basket story story unlikely unlikely grassroots grassroots movement movement saved saved beloved beloved business study involving involving global global company company finds finds frontline employees perceptions perceptions corporate responsibility csr csr contribute contribute customer orientation self self rated rated objective objective job performance supervisor supervisor rated rated activating activating social social identification identification processes processes employees organization based based extent extent csr csr supported supported salient salient job job relevant relevant internal external organization organization looking looking internally internally employees perceive management support csr csr looking looking externally identify customers called employee csr effects feel csr versus non non important self concept organizational identification drives job while employee effects organizational retail trade soziale beziehungen corporate governance story want want tell brand user stop ve
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The information on the author is retrieved from: Entity Facts (by DNB = German National Library data service), DBPedia and Wikidata
Daniel Korschun Biblio: Professor am LeBouw College of Business, Drexel University, Philadelphia, PA
Profession Economist
Affiliations San José State University
Publishing years Series ESMT Working Paper (1) ESMT working paper (1)