Gabrielle O'Donovan

Alternative spellings:
Gabrielle O' Donovan

Biblio: as a change management expert, Gabrielle O’Donovan has worked on a variety of large programmes to align the workforce and other stakeholders with business priorities. at Friends life, Gabrielle led stakeholder management and communications for the Solvency ii programme during Trevor Matthews’ tenure as CEO. She had similar responsibilities at Dublin airport authority (Daa), ireland, for the building of Terminal Two and was instrumental in helping the Daa achieve capital expenditure approval from the regulator. Prior to that, Gabrielle led a multiple award-winning change management programme for HSBC bank, Hong Kong and five subsidiary companies. ‘Together, We Win!’ established a service culture in the bank which went on to win the Hong Kong industry ‘Grand Award for Customer Service’ for the first time in history. ‘Together We Win!’ also won an aSTD Excellence in Practice award 2005 (USa), and a best Practice in Training and Development award 2003 (HongKong).Gabrielle’s first book, The Corporate Culture Handbook, was rated in the ‘top1per cent of best business books for 2006’ by lead USa reviewers Business Book Review. She is also author of a number of papers published in Corporate Governance International, Banking Today, Best Practices Management and the International Journal of Knowledge, Culture and Change. Gabrielle has lectured on culture and change as an associate Professor for the Mbaprogramme at Danube University, Krems, austria, and for a master’s degree module on organizational culture and change at Hong Kong Polytechnic University, China. She is a sought-after keynote speaker on the international circuit and is on the advisory board of Emerald Management First. [Gabrielle O'Donovan.Solvency II: Stakeholder Communications and Change]