Terms
Co-authors
Related authors
Research data
Click on the author name for her/his data, if available
List of co-authors associated with the respective author. The font size represents the frequency of co-authorship.
Click on a term to reduce result list
The result list below will be reduced to the selected search terms. The terms are generated from the titles, abstracts and STW thesaurus of publications by the respective author.
Joshi, Yogesh V. Halperin, Basil List, John A. Muir, Ian Hasmath, Reza Berger, Jonah Bento, Antonio Berger, Jonah A. Liu, Elaine Ramirez-Basora, Mario Bao, Jiayi Poe, Gregory L. Taber, John Fan, Sijia Pang, Augustine Shin, Wonsun Ge, Qi Han, Baran Feng, Yujie Cherng, Hua-Yu Ma, Lirong Liu, Peng All co-authors social apologies apology market evidence field ethnic identity capital outcomes experiment consumption minority consumer beschwerdemanagement spieltheorie labour economics minorities model framework impact laws demand sorry corporate understanding large scale natural trust job signaling symbolic medical malpractice behavior signals women han emerge whether depend second sending paper goods
Composed field experiment complaint management game theory economics apologies apology laws ethnic minority understanding economics apologies evidence evidence large large scale scale natural natural field identity signaling signaling social capital model model symbolic symbolic consumption social interaction uber firma share economy sharing economy service quality customer service passenger transport consumer behaviour personality psychology soziales verhalten social behaviour experiment understanding job acquisition acquisition retention medical malpractice trust game social psychology soziale schicht social class ethno gender gender labour market outcomes outcomes china retention outcomes outcomes ethnic minorities urban urban china social capital consumption sorry sorry work work impact impact apology laws medical moral licensing moral cleansing apologies signals signals evidence evidence trust han majority minority women use apologies apologies design design nationwide nationwide field experiment involving involving million million uber uber ridesharing ridesharing consumers consumers who who experienced experienced late late rides rides insights insights emerge emerge field experiment apologies apologies panacea panacea efficacy efficacy apology apology whether whether backfire backfire depend depend apology apology second louder words words best best form future trip trip cases sending particularly
Single
INCLUDE
EXCLUDE b
In addition, you can search in EconBiz.de Search EconBiz
Related articles HBS
Clear
Match by: author Name author GND exclude author
RD
Sort by: Relevance Year ↓ Year ↑
Records: 10 25 100 All
Citations loading...
The information on the author is retrieved from: Entity Facts (by DNB = German National Library data service), DBPedia and Wikidata
Benjamin Ho Prof. Dr. Alternative spellings: Ben Ho Biblio: Diss., Stanford Univ., Graduate School of Business, 2006
Affiliations Vassar College Columbia University Samuel Curtis Johnson Graduate School of Management Stanford University. Graduate School of Business
Q56952633
Publishing years Series Johnson School Research Paper Series (2) NBER Working Paper (1) Working paper / National Bureau of Economic Research, Inc. (1) NBER working paper series (1) Working papers / Wharton School, University of Pennsylvania / Marketing (1) 
The result list below will be reduced to the selected search terms. The terms are generated from the titles, abstracts and STW thesaurus of publications by the respective author.
Google Scholar
ORCID