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waiting costssize timingself selectingselecting prioritycustomer waitingqueueing theorycompetitive investmentinvestment bayesianlearning choicechoice businessbusiness sizepriority queuesqueues distributeddistributed waitingpatient showsfavorableness marketleader investmentincrease likelihoodlikelihood favorablefavorable marketexpected discounteddiscounted profitcustomers selfservice providerinventory modellearning processmarkov kettemarkov chainmathematische optimierungmathematical programmingscheduling verfahrenscheduling problemoperations researchinventory dispensationdispensation restockingrestocking multiclassmulticlass inventoryinventory systemssystems decouplingdecoupling approachapproach competitivebayesian learningtiming queuequeue queueingqueueing timetime dependentdependent serviceservice ratesrates competitivetiming selfcosts automatedautomated tellerteller machinemachine replenishmentreplenishment policiespolicies submodularsubmodular costscosts selfcosts shortershorter queuequeue pollingpolling modelmodel optimaloptimal controlcontrol serverserver farmappointment schedulingshows serviceinterruptions dynamicscheduling outpatient
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